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Important Information and Updates

One Stop Extended Hours and New Locations

To better assist you, the One Stop is offering extended office hours and locations throughout the Fall 2024 semester.

Main Campus (Bergami Hall)

• Monday & Wednesday: 8:30 a.m. - 6 p.m. (After 4:30 p.m., enter through the University Immigration Services Office)
• Tuesday, Thursday, & Friday: 8:30 a.m. - 4:30 p.m.

Orange Campus (Main Lobby)

• Monday & Wednesday: 9 a.m. – 11 a.m. and 3 p.m. – 6 p.m.

One Stop Pop-Up Hours

The One Stop is coming to you! During the Fall 2024 semester, members from the One Stop will be available for pop-up hours in various locations around campus.

Staff members will be able to answer quick questions or help connect you with the resource(s) you need.

Upcoming Stops:

• Thursday, September 12, 1 - 4 p.m., Marvin K. Peterson Library
• Thursday, September 19, 12 - 2 p.m., Jeffery P. Hazell Athletic Center

Keep an eye out for additional dates, times, and locations!

Refunds and Direct Deposit

Now that the Fall add/drop period has ended, anticipated financial aid has officially been disbursing to student’s accounts. If your student account is overpaid and you are expecting a refund, the cause of the credit on a student’s account will determine whether a refund is processed automatically or if a refund request must be submitted.

Student Refunds

• If a student has a credit on their account due to excess federal financial aid (Federal Student Loans, Federal Pell Grant, etc), a refund will be processed automatically within 14 days of the funds being posted to a student’s account.
• If the credit on a student’s account is due to non-federal financial aid (private loan, outside scholarship, overpayment, etc.), students can request a refund by completing the Refund Request Form found under the Refunds tab in ePay. If a student does not want excess funds refunded, the funds will be retained and applied to future charges.

Refunds Due to Federal Parent Plus Loan

Refunds due to excess Federal Parent Plus Loan funds will be processed automatically within 14 days of the funds being posted to a student’s account. A paper check will be mailed to the parent borrower’s address as listed on their PLUS Loan application. Refunds will be issued to the student only if the parent requests it on the PLUS application.

Direct Deposit

We highly recommend students enroll in direct deposit, so they receive their funds in a safe and timely manner. Click here for instructions on how to enroll. Please note, direct deposit for PLUS Loan refunds is currently not available.

Spring 2025 Pre-Registration and Advising

Email notifications regarding pre-registration and advising for the Spring 2025 semester will be sent to students via their UNH email in early October. As a reminder, students who have a hold on their account will not be permitted to register for future semesters until their hold has been cleared. Students can check for holds in SSB (Self Service Banner) via . In SSB, click on Student > Registration > Registration Status > Select Spring 2025 > Submit.

Upcoming Important Dates

Friday, September 20

• Midterm Grades Due (Fall I – Accelerated Term)

Friday, October 4

• Course Withdrawal Deadline (Fall I – Accelerated Term)

Saturday, October 5 – Sunday, October 6

• Incomplete Grade Request Period (Fall I – Accelerated Term) for more information

Monday, October 14

• End of Term (Fall I – Accelerated Term)
• Midterm Grades Due (Full Semester)

Friday, October 18

• Final Grades Due (Fall I – Accelerated Term)

Sunday, October 20 – Tuesday, October 22

• Fall Break (No Classes)

Wednesday, October 23

• Term Start (Fall II – Accelerated Term)

Wednesday, October 30

• Add/Drop Deadline (Fall II – Accelerated Term)
• P/F Grade Election Deadline (Fall II – Accelerated Term)

Questions?

The One Stop is an integrated customer service office representing the offices of the Bursar, Financial Aid, and Registrar. We are here to help!

Need to meet with the One Stop? Students can .

Reminder: If you are visiting the One Stop to meet with a staff member, please remember to bring a photo ID with you as we cannot assist you without verifying your identity.

Contact Us For Assistance